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Hotstar

Hotstar

www.hotstar.com
What is your customer experience with Hotstar?

Hotstar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hotstar has a 1.8 star rating from 3104 reviews and only 11% would likely recommend, with widespread dissatisfaction over subscriptions, billing and customer service.

Key Takeaways for Future Customers

  • Expect frequent subscription and activation problems when researching Hotstar reviews and membership options.
  • Prepare for billing or auto-pay disputes and to request a refund if charges appear incorrect.

Negative Feedback / Risk Areas

  • Recurring complaints about unauthorized charges, failed refunds and autopay debits.
  • Poor customer service response and inability to resolve subscription activation or login issues.
  • Playback buffering and device compatibility problems on TV and mobile.

Positive Feedback

Few users note successful subscriptions but most praise content selection rarely; customers primarily request refunds and fixes rather than praise.

View full overview ›

Media from reviews

Dear sir I want to login to hotstar not...
I was recharged at 79 rupees hotstar...Hotstar - SubcriptionJio hotstar issueJio hotstar payment kaisa hoyaHotstar login problemI have jio hotstar subscription for 1...
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
subscription account jio money amount auto payment number problem plan
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Kacyn Juh
map-marker Safidon, Haryana

Auto payment cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have no Hotstar Account and they are deducted payment all month

I cancelled my subscription and refunded my money

Preferred solution: Full refund

View full review
Rekha S Bln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Muscat, Muscat

Automatically gets loged out

AI Highlights
  • - Constantly logged out.
  • - New subscription paid but cannot watch cricket; issue affects both.
  • - Please resolve quickly.

The issue is that it is constantly getting automatically logged out. What is the reason?

My husband also is facing the same issue; he paid for the new subscription and is unable to watch cricket. Please solve this issue as quickly as you can.

Preferred solution: I want that JioCinema problem is solved as quick as you can

View full review
Ravi R Lpd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Meerut, Uttar Pradesh

Dear sir I want to login to hotstar not...

Dear sir I want to login to hotstar not...

Dear sir,

I want to log in to Hotstar. It does not open on my mobile number or my phone.

Please help us, sir. I request this of you, sir.

Preferred solution: No way

User's recommendation: 722884****

View full review
Surya P Hci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chennai, Tamil Nadu

I was recharged at 79 rupees hotstar...

I was recharged at 79 rupees hotstar...

I was recharged at 79 rupees. The Hotstar app shows one month validity, but two days after that, the recharge was completed. There was a recharge issue.

Loss:
$79

Preferred solution: Full refund

View full review
CHAPALA R Uuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nellore, Andhra Pradesh

Subcription

Hotstar - Subcription

I had taken a 3-month subscription on 5th April for Rs 149, but when I log into my account, I am not able to see anything live, and I am asked to take the subscription again.

Loss:
$149

Preferred solution: Full refund

View full review
Dv S Spx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recharge issue

check my balance. already I paid 1 year plan 899.

Dec 25 2025, but today hotstar was stopped please check my balance once.

Preferred solution: My remaing balence

View full review
CHAPALA R Uuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nellore, Andhra Pradesh

Jio hotstar issue

Jio hotstar issue

April 5 I am recharged 149/-, but again saying to do recharge. Please solve my problem as early as possible.

Loss:
$149

Preferred solution: Full refund

User's recommendation: Jio hotstar issue

View full review
Anonymous
map-marker New Delhi, National Capital Territory Of Delhi

Your are uncecessaryly debiting my account for noting required kindly credited back and fund my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

why you are debiting 149 today and on 7.3.2026 also repetedly i dont want your sevice and dot dedcute my amoney

User's recommendation: zero

View full review
Rekha S Bln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Muscat, Muscat

Automatically logging out from devices

Nothing has happened. I need a solution.

They ask for payment, which is not possible. Please look into this and find a solution.

View full review
Vansh C Rhn
map-marker Kemptville, Ontario

Unusual activity detected

Hotstar - Unusual activity detected

Unusual activity detected. This is the main problem.

The past 3 days, I am very disappointed with this situation.

Your call facility is not good. Please solve this problem.

View full review
Yogitha J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yogithav989@***.com

AI Highlights
  • - Is JioHotstar available on iPhone?
  • - App won't download/open; retries fail.
  • - Needs help solving download issue; language barrier noted.
Hotstar - Yogithav989@***.com

JioHotstar on available iPhone ? I want app JioHotstar open but retry go download fail how solve pls please I need help 469 287 **** call me mean I nothing English just I call interpreting language Asl

Loss:
$8

Preferred solution: Full refund

View full review
Resolved
Gurram S Abw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyderabad, Telangana

Resolved: May numbers 830991**** call me now we...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hotstar - May numbers 830991**** call me now we...

May numbers 830991**** call me now. We are not connecting to 20 live match TV. Please call me on an urgent basis.

Preferred solution: I am not spot

View full review
Resolved
VIRENDRASINH P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Resolved: Log in problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hotstar - Log in problem

149 recharge but not log tomorrow. Recharge but not log in hospital. My 149 3 month recharge but one day hostar on the same day not open.

Loss:
$149
Cons:
  • Bad costomer service

Preferred solution: Full refund

User's recommendation: 973763****

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Tanay D Rrg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kolkata, West Bengal

Jio hotstar payment kaisa hoya

Jio hotstar payment kaisa hoya

Jio hotstar payment kaisa hoya ami to wi fi niyache kintu wifi ta taka para ache kintu akhon payment hoache kano

Loss:
$745

Preferred solution: Full refund

View full review
Rudresh D Ngu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

I have paid 79 but asking for subscription

Hotstar - I have paid 79 but asking for subscription

I have auto paid 79 at 31st March yet asking for subscription. Please return my auto pay amount. I will uninstall this worst app.

Preferred solution: Full refund

View full review
Korrine Vad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ludhiana, Punjab Province

I have jio hotstar subscription for 1...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The subscription is for 1 month at Rs 77.6.
  • - It wants to upgrade again after a successful transaction.
  • - Jio Hotstar is not working.
I have jio hotstar subscription for 1...

I have jio hotstar subscription for 1 month ruppees 77.6 only but my jio hotstar wants again to upgrade it and transaction is also successful and the jio hotstar not working . So I wish you will definitely look at my problem and solve it . I will be very thankful to you

Loss:
$72
Pros:
  • Jio

Preferred solution: Full refund

User's recommendation: Jio hotstar

View full review

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