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Contact Hotstar Customer Service

Hotstar Phone Numbers and Emails

Toll-Free Number:

  • (833) 212-2120
    This number is currently not in service
Call customer service
Send Message

Hotstar Emails:

General Info
uk@hotstar.com
United Kingdom
help@hotstar.com
privacycontact@hotstar.com
Privacy Inquiries
Is this your business?

Hotstar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hotstar Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hotstar is 8332122120. 54% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Sunday, while the shortest are on Thursday. The average call time is 1 minute.

  • Be prepared for the call as Hotstar may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›

How to Contact Hotstar Customer Service?

Most Popular Number:

(833) 212-2120
This number is currently not in service
Total calls: 153 191 Issues resolved: 17 031 Last call: Feb 7, 2026

There is no Hotstar helpline number to call for support or information. The company encourages users to browse their Helpdesk for answers and guides. They insist that the customers can find solutions to most of the issues in the FAQ articles.

You can use their live chat to contact Hotstar customer care. With the customer care number absence, the chat feature becomes the fastest way to reach the support team.

You can also email Hotstar customer service using the form on their website. A good alternative for a Hotstar contact number also make their social media pages, which you can use to message their Help Center representatives.

You can email Hotstar customer support using the contact form on their website. Log into your account and go to their Helpdesk to submit a new ticket. Fill out the form with your contact information and details of your inquiry. Click Submit and await the response from the customer care team.

You can also email hello@hotstar.com for general questions and complaints. The representatives of the Help Center will get in touch with you as soon as they investigate your problem. You will receive the solution options or the contacts that can handle your inquiries.

You can access the Hotstar support live chat from their Helpdesk page. You will get to select a topic and a subtopic of your inquiry and then click on the chat icon at the bottom right corner of the page. You will be connected with the virtual assistant first. It will offer the FAQ articles according to your request. If they don’t help, the chatbot connects you to a customer service representative who can assist you with your issues and provide the information you need. You can also receive detailed instructions on how to fix the problem.

PissedConsumer Club

Contact Information

Hotstar Website:

Hotstar Help Center:

Corporate Office Address:

21st Century Fox Star US LLC
1185 Avenues of Americas, 22nd Floor
New York, New York 10036
United States

Other Info (opening hours):

Locations:

Mumbai

Urmi Estate, Lower Parel (West),

Mumbai, Maharashtra

400 013, IN

Bangalore

Bagmane Tech Park,66/1,

4th A Main Rd, Bayarappa Layout,

Suddaguntapalya, C V Raman Nagar,

7th Floor, Bangalore,

Karnataka 560093, IN

Gurugram

78, Sector 32, 2nd Floor,

Gurugram, Haryana

122001, IN

China

2 Kexueyuan S Rd,

Haidian Qu, Haidian

100190, CN

More contact details

Hotstar Customer Service Reviews

1.5 / 5
Poor
Saiba S Mge
Not resolved

My problem not resolved please subscribe my jio hotstar details i have recharge the 899 plan but there is showing error on

poonam w Zlb
Unble to view hotstar
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Hotstar is continue buffering
Your customer care says that my network has problem and jio says that your app has problem
Both the parties are taking zero action on our complaint what should we do??

Love D Ibf
Money not refunded

Money not refunded. Today, 149 rupees were automatically added to the Jio Hotstar.

I have already called customer care, but their behavior is the worst. 923934**** is the customer care number.

I will report this customer. Very poor behavior.

Krystopher Ktt
How to renew subcription
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

when we want to renew subscription there is no customer care number or anyone to speak to, how can we TRUST such a company where there is no one to contact or ask for help??Poor

How Good is Hotstar's Customer Service?

Jayanthi S Rzp
Jayanthi S Rzp
Feels Neutral | Jan 08, 2024

Pls cancel my subscription

Read full quote
Nawaz K Wlv
Nawaz K Wlv
Feels Satisfied | Sep 15, 2023

Great service. Keep up the good work

Read full quote
Jaysing C
Jaysing C
Feels Disappointed | Aug 11, 2023

I didn't used their services and still paid for two years subscription.
AutoPay is cheating mechanism works in Favour of big companies' coz they control the tech and we don't have say.

Read full quote
Shaw Idy
Shaw Idy
Feels Disappointed | Jul 03, 2023

I don’t find very much suitable programs in hotstar but I got for the reason to watch super singer
I couldn’t watch continuously
Please refund the money.
Thanks.

Read full quote
Caven Fsf
Caven Fsf
Feels Disappointed | May 01, 2023

Being an Hot star customer for a long time and paid for services regularly, Hot star abruptly disconnected the connection from My TV which I have enjoyed over years through Amazon fire stick.. I need a solution to this problem other wise there is No point for me to waste my Money on Hot star.

Read full quote
Kerryann Bzz
Kerryann Bzz
Feels Disappointed | Apr 21, 2023

They did not call me.
I am not satisfy hotstar app
982117****

Read full quote

Summary of Hotstar Customer Service Calls

150K TOTAL
CALLS
00:42 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hotstar?

Account Question:

  • “My account moni send”
  • “Subscription done bt hotstar not open”
  • “To clarify the subscription”

Payments and Charges Question:

  • “Extra pay debit from my account”
  • “Auto debit”
  • “My not permission payment cut off 149”

Product/ Service Question:

  • “Complaint”
  • “Unable to access Hotstar”
  • “Hotstar is not working after paid also”

Activation/ Cancellation Question:

  • “Subscribe my account”
  • “I want to unsubscribe the id”
  • “I want to unsubscribe the account”

Request for Information Question:

  • “Some question”
  • “Some questions”
  • “About my subscription”

Refund Question:

  • “Refund”
  • “My refund money is not come”
  • “Refund money”

Website/ Application Question:

  • “Not downloading”
  • “App problem”
  • “Application”

Return/ Replace Question:

  • “My money not return”
  • “Change plan”
  • “Number changing in hotstar”

Shipping and Delivery Question:

  • “Wrong order related and change my number”
  • “Har baar 149out cute leta hai”
  • “Live cricket match not coming”

Staff Question:

  • “Conversation about jio hotstar service”
  • “Service band krvani hai”
  • “Stop service”

Cards Question:

  • “Cridet card with out OTP debit”
  • “My registered sim card is lost”
  • “My Card remove hotstar”

Employment Question:

  • “Autopay off”
  • “Autopayoff”
  • “Auto pay off”

Other Question:

  • “Hotstar doesn't open”
  • “Other”
  • “Upgrade plan”

Compare Hotstar Customer Service To

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